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Guest: Profit on the Web is about audience, not traffic

Friday, March 26th, 2010
Josh Gordon

Josh Gordon

This is a guest blog posting by Josh Gordon, president of Selling 2.0, who moderated the Digital Magazine Symposium in New York in March. It is reprinted with permission from his Ad Sales Blog.

Profit on the Web is about audience, not traffic

At the recent Digital Magazine Symposium, Gordon Borrell astonished the audience by blowing up the notion that building that largest base of online readers is the key to ad revenue.

After surveying the financial results from thousands of local media Web operations for the past eight years Borrell concludes there is no direct correlation between large amounts of traffic and large amounts of money.

For example, Borrell tracked a wedding Web site in one of the top media ten media markets making nearly as much money in Internet advertising (in millions of dollars) as the #1 ranked TV station website in that market. The TV site gets about 600,000 unique visitors per month, the wedding site gets about 60,000, or 1/10th of that traffic. How can this happen?

Borrell says that online, the best advertising is content. There was a time before the Internet (my kids are shocked at this statement) when the top way consumers learned about products was through advertising. But the Internet has become a far more efficient educator. Many of the most profitable websites make money because their content functions like advertising did years ago, as a customer educator for product sales. According to Borrell, visitors of these sites are “leaning forward” to read the content while probably ignoring the banner ads.

Some print publishers are still trying to win the print circulation/CPM battles online. But that battle is over. They lost. Online, search, which now accounts for over half of all online advertising dollars spent, has won. A media buyer can always buy more clicks per dollar buying search.

Online Revenue Per Unique Visitor

From Silicon Alley Insider

While the online CPM battle is lost, the war for publisher profit can be won. Borrell shows us how with an example: “Compare radio, a $15 billion media segment, with the yellow pages, a $9.8 billion segment. About twice as many people listen to radio compared with those who use the

printed yellow pages. So those ad dollars seem just a little out of whack, right?  Now consider this:  For radio, average weekly time spent listening is about 20 hours.  For the yellow pages, it’s about a minute.  An industry that reaches less than half the audience of radio and gets about 60

seconds of quality time with them every week – compared with radio’s 20 hours a week – can still attract about 65% of the ad dollars as radio?  That’s because the yellow pages, like the Internet, are a lean-forward medium where people see the advertising because the advertising is the content.”

At the Digital Magazine Symposium, when Borrell laid this out, everyone in the audience was taking furious notes.

To further support Borrell’s points, the chart above illustrates the dollar value of a unique visitor at some of the best known websites. To estimate these numbers, Silicon Alley Insider took the full year revenue for 2009 for each of the companies below and divided them by the number of their average monthly worldwide unique visitors.

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Time for strange bedfellows

Friday, July 24th, 2009

strange bedfellowsCraigslist, Google, Monster, Autotrader… for local media the list of outside competition is growing longer every minute.  In old westerns, the scene would be akin to Indians popping up over the horizon, arrows ablaze, pouring down on the covered wagons of the cowboys.

More Indians have shown up – Yahoo said Tuesday it had signed a deal with AT&T for its sales force to sell Yahoo display ads to its small-business customers.  What this means is that over 5,000 AT&T reps will now have access to sell advertising on Yahoo to small and medium businesses competing with local media sites for a share of local ad spend.

On his blog Content Bridges, Ken Doctor summed up the Yahoo/AT&T partnership this way: “[The] Yahoo/AT&T deal represents new competition for beleaguered newspaper companies. Once AT&T sales reps got up to speed (and that’s certainly an intriguing question, given the newspaper company implementation experience), they’ll be competing head-on with newspaper reps.”

With major pure-play partnerships popping more often up how can a local media site compete against the big guns?  Newspapers, TV stations and radio groups need to dig deep themselves and begin their own partnerships at the local level. It is time for strange bedfellows. Cross-selling and using traditional media to drive traffic to the local site becomes paramount. The power of local media is what you are selling, it is your distinct advantage, over the outside, national networks. Local advertisers look to your Internet sales team for expert advice and they must be trained in integrated marketing campaigns and loaded with the latest products. Yes, you should sell your competition’s traditional media if it fits the campaign.

The quickest way to gain trust with a local business is to make their ad campaign successful utilizing the benefits of social networks, video, e-mail, search, promotions AND newspapers, TV, radio and even billboards.  Call your local media competitor today and break bread. It is time to start training your Interactive sales team on the benefits of selling integrated marketing campaigns.

It is time to circle the wagons.

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Local Ads Moving to Social Networks

Sunday, July 12th, 2009

We just did an assessment of advertising placed on social networking sites and were surprised to find that nearly 20% of all ad spending is by local businesses. Our assumption going into this research was that commercials on social networks were almost purely national. We’re estimating that local advertisers will account for about $641 million of nearly $3.3 billion this year trying to reach consumers via these sites.

Pie ChartIn the scheme of things, it’s still a drop in the bucket. The total is less than 3% of all locally spent online advertising. If we estimated it for individual local markets (we usually don’t do that until an advertising segment reaches $1 billion), it would equate to a few hundred thousand dollars or less in most markets.

Before you rush to create a networking site for Oklahoma City pet lovers or Duluth skydivers, consider this: 57% of all that local social-networking advertising is going to two sites, Facebook and MySpace. They are the only two sites generating more than $100 million from local advertising placement. We’re seeing quite a few local ads placed either through Google or Yahoo’s contextual placement program – probably through an intermediary and not by the advertiser directly.

We’ll be studying the full list of social networking sites and their local ad dollars over the next several days and offering more insights. The relatively small amount may not seem like much, but the swift growth of these networks appears to be causing a corresponding upswing in local ad placement. Keep an eye on Facebook. It is the biggest share-getter. In fact, 74% of its ad revenues are from local businesses.

Download a detail of Social Network ad spending.

Press Release

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