Borrell Associates, Inc

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We help online media companies identify and increase their share of local online advertising revenue through fact-based research, proprietary data, consulting and comprehensive sales training

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Archive for the ‘News’ Category

Local media’s real competitor: Friends

Wednesday, November 10th, 2010

When it comes to getting people’s attention, media’s biggest threat isn’t from other media.  It’s from common, everyday people who have something to say.

Like everyone else, my attention span is stretched.   Several times an hour I make conscious (but mostly semi-conscious) decisions on where to place my attention.  The Internet has made it easier to stay connected with friends and family on our own time, at our own pace.

Let me give you an example.  It involves my grandfather – or Pappaw as I call him.  The alarm clock on my mobile phone awakens me every morning.  It sits on the night stand next to my bed.  Usually looking for a reason to sleep another 10 minutes, I check my e-mail to see if there’s anything urgent from my colleagues.  When I finally get up, I check in with Facebook.  The news feed grabs my attention, reading posts from the few people that bother to post anything in the mornings.  In my life, that’s usually my Pappaw.  He “liked” my link or my status.  Nearly every day, I get this connection to Pappaw through random thoughts and comments.  However trite, it warms my heart and starts my day off right.  It’s no wonder that I check back 50 times a day.  A quick glance allows me to stay connected to people I care about but cannot see on a regular basis.

My Pappaw is my fan.  He cares.  He makes me feel good.  So I wondered, in preparation for a webinar for Borrell on the topic of social media, what it might be like if I were a “fan” of my local newspaper site, The Sun-Sentinel.  The posts started off less interesting.  The newspaper was obviously a newbie  that didn’t really know how to use the medium.  The paper started by posting funny or unusual national stories.  More recently, the posts have been intriguing and local – real conversation starters.  I’ve noticed that my best friend follows the paper on Facebook too.  Any story she comments on shows up in my feed.  It’s fun to participate when someone I know is paying attention.  That’s really the point of Facebook, anyway, right?

I grew up reading the newspaper every day, worked for one back in the 1990s, and then just got too busy and stopped being interested.  I’m not sure why I don’t read the printed paper anymore.  I always heard that the newspaper was better appreciated by people as they aged.  It’s just not on my radar.  I have stayed on top of pressing local issues by talking to my friends.  This may not be the most reputable source of information, but it makes me feel connected, which is what really matters to me.

I noticed a few months ago that The Sun-Sentinel was drawing me in through my Facebook feed.  Did they hire someone who gets it?  When I clicked through to the website twice in a month, I realized they had figured out how to use Facebook as a distribution channel for their stories.  Placing links to stories on Facebook does absolutely nothing for local media, but placing links to intriguing or controversial stories on Facebook starts chatter.  From chatter comes sharing and increased page views… then… wait for it… revenue!

So, local media, if you want my attention, you’d better run the race alongside my friends, my family, my Pappaw.  Keep me interested, and I’ll continue to be your fan.

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Profiles of the Future

Wednesday, October 27th, 2010

eMarketer’s recent publication of various mobile ad spending forecasts portrays Borrell as a radical outlier. Naturally, we agree.  And we’re eager to point out that we’ve been an outlier many times in the past, particularly in the early years of forecasting a new trend.  Each time, our forecasts eventually became true.  As one commentator put it, “Either Borrell knows something the other [forecasting] companies don’t know … or Borrell is way off base.” The statement is half correct. We do know something they don’t know. But first, a few words about Arthur C. Clarke.

For those of you who don’t remember him, Clarke was one of the last century’s greatest science fiction writers. His stories foresaw communication satellites, self-aware computers (remember HAL?) and many other marvels of technology we take for granted now or will in the near future. Clarke was also a futurist: a student of forecasts and predictions. His book, Profiles of the Future, first published in 1962, talks about two failures common to forecasters of all stripes – a failure of confidence, and a failure of imagination.

When forecasts are too timid, too sensitive to the commonly held values of others, that is a failure of confidence.  In his book, Clarke recommends that most forecasts should have their effects tripled and their time to occurrence reduced by half – in order to make them more accurate.

When forecasts are too mild, and show too little change from the present, that is a failure of imagination.  Clarke’s opinion here is buttressed by research conducted in the 1970s by the International Association of Experimental Psychologists. Their research found that only one in every 10,000 people can envision a future much different from the present.

So, what does all of this have to do with mobile ad spending? Just this: we believe most forecasts we’re compared to suffer from the failures Clarke identified. Here’s why. The hardest part of forecasting mobile is determining where the dollars fall in comparison to online as a whole. However, many who forecast this space look at “mobile” as its own entity – separate and distinct from online. In such a case, any forecast must use as its base the number of discreet mobile devices available, and then try to attach spending levels to that base.

Borrell takes a different course. We believe that mobile is, in fact, a subset of online. Our forecast is also supported by expected changes in computing devices capable of receiving and processing mobile ad messages. By our count, there are roughly 45 million of these devices being used in the U.S. today – mostly smartphones and iPads. By 2015, the count will have ballooned to more than 144 million, with much of the growth among other devices – including most laptop computers, cameras, game machines, GPS devices, and even cars.

Within five years, each of these device categories will be able to receive and react to mobile advertising messages. The new Apple laptop is a good early example of this trend. It can download apps and contains GPS and 4G technology.  So, in our forecast, it’s not so much that mobile devices take over as it is that most computing devices become mobile. Based on this more expansive view, the majority of online ad spending will be targeted to mobile devices by mid-decade. By then, the differences between a “mobile” ad and an online ad simply won’t exist.

In reality, our forecast looks at mobile so differently from others that we are forecasting different things. It’s no wonder, then, that they look so different. Our numbers are neither timid nor mild, but we strongly believe they are on the right track.

We think Mr. Clarke would approve.

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An Endless (Spending) Campaign

Friday, September 24th, 2010

Lately, there’s been a lot of interest in Borrell’s political ad spending report, which we released in February. Many reporters we’ve talked seem staggered by the sheer size of political ad spending — a projected $4.2 billion between last January and this November.  And that’s just the advertising cost. If the rest of political spending to support this year’s elections is thrown in — renting halls, travel expenses, buttons and banners, and that shadowy “walkin’ around money” in every advance man’s briefcase — the total rises to almost $8 billion. In total, that amounts to more than $34 for every eligible voter. If current projections hold, this year’s elections, from local to congressional, will be the most expensive in our history.

As the old saying goes, “All politics are local.” That’s not the case with political advertising. Right now, about a quarter of every dollar spent comes from outside local markets, and the demand for and use of national money grows every year, and ratchets up every cycle. The political parties themselves support vetted House and Senate candidates with national funding, and they are far from alone. Political Action Committees of all stripes are eager to help out in races where the right winner can help push their agendas. Last year’s Supreme Court ruling erased limits that had limited overt corporate political contributions. With those impediments erased, the infusion of their newly legal money is projected to increase this year’s spending by a healthy ten percent.

When you think of corporate political contributions, you probably envision seven-figure checks and giant multi-national corporations. Some probably involve such Hollywood scenery, but the practice doesn’t stop at the higher offices. There are plenty of local businesses that would like a favorable zoning ruling, a new sign ordinance, or amended street parking rules. Now unfettered, corporate money can be expected to flow to every level of politics.

Well, what’s wrong with having more money in politics? After all, it’s just a matter of free speech. According to the numbers, the problem is very basic. As the cost of one level of election goes up, it drags the cost of more local elections up with it. A quarter-century ago, when I was a reporter covering local and county elections for a small Arizona newspaper, the biggest election expense most for the candidates I interviewed was the cost of the signs that adorned lawns and utility poles. That’s not the case any longer. Nowadays, even city council candidates run TV spots. Spending this year on local elections will reach $1.6 billion – more than $7 per eligible voter.

That means that a city council election in a mid-sized town can cost a successful candidate more than $350,000. That is a lot of money, and it’s roughly twice what it was just a decade ago. It is a level of spending that exceeds what most of us have in the bank most of our lives, outstrips the full cost of the average American home, and is several times the level of the average U.S. household’s annual income.  Fundraising to achieve this amount requires more than a few people working phones, or working a crowd at a rally. It needs professional help — and that, by itself, costs money. A candidate who wants to win will either have to be personally wealthy or have access to someone who can spare that level of cash. The bottom line: rapidly increasing political spending levels signal the end of successful grass-roots politics. From now on, only those with access to large sums of money will be able to compete successfully for even local political office.

We foresee local elections in 2011 costing even more than those in 2006, which was a year with congressional contests. Spending during 2012 will be 20 percent higher than this year — over $40 per eligible voter.

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