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Posts Tagged ‘Gordon Borrell’

5 Things to Watch–and Act On

Monday, December 14th, 2009

We have issued our Top 5 recommendations for local online advertising in 2010. They’re pretty straightforward:  Identify and copy the fastest growers, start partnering with other companies, offer “promotions” services to advertisers, monitor but be cautious about mobile, and dive into video advertising. But I thought I’d also offers some predictions for 2010 that might startle you.

First, I’m excited to announce that we have a new list of speakers we’ll be announcing this week for our Feb. 8-9 conference in New York. In the spirit of identifying and copying the fastest-growing local online advertising companies, we’ve gone to the trouble of identifying them for you — and getting their top executives to stand up at our conference and tell you why they’ve become the new darlings of Main Street.  We’ve also secured speakers from companies like Fisher Broadcasting, which has launched 43 hyperlocal sites in Seattle that are fast becoming profitable, as well as leading revenue producers in email, video, promotions and paid search.  Wait ’til you see the final agenda.

OK, on to the startling things.  I believe that 2010 will see a clear divide between the local media companies that are crossing the gorge and those being left behind.  Positive growth in Internet revenues will be the delineator.  Those who continue to see declines will clearly have tied their Internet operations too closely to their legacy media companies or will have formulated products that don’t resonate with Main Street advertisers.  Other predictions:

Largest Local Online Advertising Companies, 2009

Largest Local Online Advertising Companies, 2009

1.  Newspapers rebound.  Look for a 2-4% increase in newspaper ad revenues next year.  Smaller papers might fare better.  Those who make the digital transition will see up to 20% of their total ad revenues coming from the Internet next year.  The Yahoo-newspaper partnerships will generate $200 million to $300 million in geo-targeted banner sales.

2.  Local Internet advertising grows 5-9% next year, making it harder than ever for many companies to ride whatever tide is left.

3.  Mobile advertising skyrockets (on a small base), but local ad buys remain short-term and experimental.

4.  Cable companies dive deeper into local Internet sales.  Look for acquisitions and partnerships like we saw with the Yellow Pages in the early to mid-1990s.

5.  Yellow Pages continue a precipitous decline, high single digits but perhaps double digits for some.  Meanwhile, their Internet revenues will grow to comprise one-fifth of ad revenues.

Predictions are no more than educated guesses, so I really didn’t want to spend too much time on speculation.  The recommendations are key to what I think you should be watching.  The largest local online advertising companies are interesting to observe, but the fastest-growing ones above $25 million in revenue are the ones worth studying — and copying.

I hope you can make it to our conference.  We’re going to spend a lot of time dissecting these companies and learning why local advertisers have become so enamored of what they’re offering.

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The Hands of Radio Listeners

Tuesday, December 1st, 2009

Tuesday’s article in The Wall Street Journal about radio’s online efforts painted a perplexing picture of an industry that’s accustomed to targeting, but hasn’t figured out the most targeted medium of all – the Internet.

What’s worse, the target that the radio industry is hitting online is incredibly valuable.

With the help of Ken Dardis at Audio Graphics, we’ve been surveying the massive online “listening” audience” for the past year and have found some incredible things.  I’ll describe these results at next week’s Radio Forecasting Summit at the Harvard Club in New York.  Here’s a preview of some statistics about the estimated 42 million online radio listeners:

  • 42% of them said they bought something as a result of seeing an advertisement on the Web for a local business.
  • 53% of them use online coupons, and half of them use an online coupon at least once a month.
  • 33% of them use the Internet exclusively to look up information about local businesses, and 47% of them use both the Internet and the phone book.

If I were a local advertiser, I’d be very interested in this audience.  Engagement is high, and these listeners have a propensity to search for information about local businesses on the Internet.  Those are some powerful statistics that run the opposite of less-engaged mass broadcast audiences.  (Think of hands on keyboards versus hands on steering wheels.)

Online Radio Listeners and Advertising Survey

Online Radio Listeners and Advertising Survey

So why isn’t the radio industry doing better?  While some will say they are, the facts are pretty clear:  Radio stations will get about $230 million from local online ad sales this year.  Most of it will come from slapping banners on their CallLetter.com Web sites or inserting a $5 CPM commercial in their Internet audio streams.  Meanwhile, the yellow pages industry, which is roughly half the size of the entire radio industry ($10 billion in yellow pages ad revenue, compared with radio’s $19 billion in local and national network radio sales), will get more than six times as much online revenue – about $1.5 billion.    Even the TV guys are getting more than four times as much as radio, which is remarkable considering the fact that there are about half as many local TV salespeople pounding the streets compared with radio salespeople.

Here is one of the problems:  There are 250 million people listening to terrestrial radio, yet only 3 to 5 percent of them are listening to their audio streams on the Internet. To radio GMs, the audience is too small to mess with.   But as I’ve outlined, this audience is probably the distilled portion – the ones most engaged and most likely to purchase something.

I see encouraging signs that the industry is beginning to learn that it’s niche, not mass, that’s making the money on the Internet.  Once they start paying bigger attention to smaller numbers – and realize the value of their hands-on audience – they have a chance of seeing better returns from their Internet ventures.

* Joint survey of 973 online listeners in Dec. 2008-April 2009 via Audio Graphics and Borrell Associates Inc.

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The Lady in the Sweat Suit

Saturday, November 7th, 2009

I was in a 7-Eleven last week and watched a middle-aged woman in a sweat suit pay $1.50 for the Sunday newspaper, then walk outside and dump half of it in the trashcan. Care to guess what part she dumped?

Like 37% of newspaper readers (according to Scarborough Research), she’s interested in the advertising. Her $1.50 was likely to have bought her at least $5 in coupons that she’ll redeem at the grocery store, Rite Aid or Wal-Mart. Smart purchase.

While most of the newspaper industry frets over giving away its precious news content, its most vulnerable franchise is produced by the advertising department. Newspapers should thank their lucky stars that the woman in the sweat suit did what she did. She could have stayed at home and gone to SalesCircular.com or one of the many other sites that would have given her the same thing. If she were in Long Island, she might get her coupons from www.yourli.com, an incredibly useful and popular site run by a group of radio stations. If she were in Bakersfield, Calif., she might go to www.shopkern.com, a shopping and coupon site run by KERO-TV.

I hope publishers learn soon that their most important content isn’t its local news.  It’s advertising. The issue was underscored last week when the president of the Newspaper Association of America sent a e-mail warning that J.C. Penney’s and Sears were threatening to pull their circulars because of lower circulation and the industry’s inability to reach younger demos. Circulars, he said, account for half of all newspaper retail advertising.

Local-allocation

I wouldn’t count newspapers out. Despite layoffs, bankruptcies circulation scandals and thinning classified sections, they are still king when it comes to local advertising. The crown is tarnished, but at the end of the day newspapers still control the largest slice of the $143 billion local ad pie, 26%. The next-closest share: Interactive at 14%. Then broadcast TV at 12%, then Direct Mail at 11%. Advertisers know about the lady in the sweat suit, and they’re eager to meet her on Saturdays and Sundays when she’s got her wallet and credit cards ready.  Newspapers remain the No. 1 source for coupons, representing 50% of all coupon sources.  The Internet represents 11%, but is certainly growing.

Newspapers are vulnerable, but their managers aren’t dumb. Gannett owns ShopLocal.com, an Internet distribution mechanism for its print circulars now plugged into all its newspaper and TV sites. The Suburban Newspapers of America this fall launched www.zip2save.com and is signing up smaller newspapers across the country. It’s modeled after www.flyerland.ca, a highly successful site created by Metroland Newspapers in Canada.

The debate over charging for news content is silly. Rupert Murdoch may be carrying the battle flag, but the legions of publishers following him over the hill appear to be heading into the sunset.  Charging for online access may slow the erosion in print circulation, but it’s never going to lead the industry to riches. Understanding the behavior of the lady in the sweat suit will.

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