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Posts Tagged ‘local online advertising’

A CEO Who “Gets It.”

Tuesday, February 9th, 2010

I am very proud to announce that the recipient of the 2010 Borrell Award of Merit for “Innovator of the Year” is Colleen Brown, CEO and President of Fisher Communications.

We had a range of remarkable people to pick from.  As you can imagine, the Internet and all its apps afford a tremendous amount of creativity.  But remember that we had a litmus test for all of our awards – results, and financial viability.  We didn’t want to select someone who merely implemented a great idea or rose to their 15 minutes of fame on a groundswell of page views.  We wanted to select someone who, through some unusual feat, created something that not only caused us to say, Wow!, but also delivered sustainable value to their company.

That person is Colleen Brown.  During our opening session at our conference in New York Monday, we heard from Colleen’s vice president of interactive, Troy McGuire, that the company hit two milestones last month:  it now has more than 100 hyperlocal sites, and more importantly, surpassed a whopping 1,000 advertisers.  And they didn’t start launching those sites until August 2009.

We could have selected Troy or some of the other geniuses in the Fisher Interactive camp for this award, and they would certainly be deserving.  But frankly, we believe that it’s the CEO who creates the environment that spawns innovation, holds the bean counters at bay, and demagnetizes the interactive operations enough to allow it to grow in ways that traditional brand managers might thwart.

When you privately ask an interactive manager at a local media company to talk about the support he’s getting from the CEO, you sometimes get more expletives than accolades.   But I think this quote from Fisher’s senior vice president, Troy McGuire, says a lot.  “She’s been unflagging in her support,” he said.  “She has gone well beyond what a typical broadcast company CEO might do to ensure our success.”

What’s happening in Seattle and at other Fisher properties is counter-culture change.  And counter-culture change doesn’t happen with just lip service, or with a CEO who offers moral support and then lets the Interactive manager duke out the details.  Or when the new venture is starved of resources because the mothership is suffering a bad year.   Change may happen in the ranks, but it has to come from the top.

And at the top of this remarkable story is one remarkable CEO.  We’re very pleased to give this award to Colleen Brown.

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The Jeff Jarvis Interview

Friday, January 8th, 2010

I had a discussion with author and CUNY professor Jeff Jarvis recently and was struck by his passion about hyperlocal journalism on the Web – something I’ve never felt had a sustainable business model.  You can see the interview on our YouTube Channel.

Jeff’s passion reminded me of a book I sent last year to Borrell Associates employees.  It was titled, “It’s Not What You Sell, It’s What You Stand For.” The book describes companies that not only have great products and services, but also a purpose.  Our purpose:  to save that noble enterprise called journalism.  As corny as it may sound, it’s what we believe we are doing.  We’re helping local media companies survive financially so they can continue to serve and protect their communities.

Jeff shares that purpose, though I must admit he wins the prize for being more passionate about it.

Jeff Jarvis discusses hyperlocal site profitability

Jeff Jarvis discusses hyperlocal site profitability

Jeff heads up the Interactive Journalism Program at the City University of New York.  I spoke with him in New York a few weeks ago as we prepared for his keynote address at our conference next month.  (We just posted a list of attending companies – we’ve got quite a diverse crowd interested in this topic.)   Jeff has always expressed a great clarity and strong opinion on the topic of journalism.  When I asked, “Why are you so passionate about this?” his response was, “Because I believe in journalism. Because I care about journalism.  I teach journalism.  I want journalism to not just survive, but to prosper and grow in the new world. And I believe it can.”

I believe it can, too.  But I don’t believe that it can survive on the Web without a viable business model.   And if it doesn’t, and if more newspapers shut down or local broadcast TV stations cease their newscasts because they’re too expensive to produce, the bright light of good journalism will get dimmer and perhaps become so intertwined with commercial messages as to become powerless.

Is the Web a viable replacement?  Can it — as Jeff says — not only survive on the Web, but prosper and grow?  I think so.  And I think the Web might be an even more powerful educator and equalizer in society.

But it won’t get there unless we make it financially viable.  Jeff’s panel at our conference includes some people who are generating enough revenue to not only keep the sites running and pay editors and journalists, but also turn a profit.  We’ll be posting a video interview on our YouTube channel next week with one of them — a remarkable story from Fisher Broadcasting seeing financial success with dozens of hyperlocal sites in Seattle.

These are the people with a purpose, and I’m very eager to see them succeed.

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5 Things to Watch–and Act On

Monday, December 14th, 2009

We have issued our Top 5 recommendations for local online advertising in 2010. They’re pretty straightforward:  Identify and copy the fastest growers, start partnering with other companies, offer “promotions” services to advertisers, monitor but be cautious about mobile, and dive into video advertising. But I thought I’d also offers some predictions for 2010 that might startle you.

First, I’m excited to announce that we have a new list of speakers we’ll be announcing this week for our Feb. 8-9 conference in New York. In the spirit of identifying and copying the fastest-growing local online advertising companies, we’ve gone to the trouble of identifying them for you — and getting their top executives to stand up at our conference and tell you why they’ve become the new darlings of Main Street.  We’ve also secured speakers from companies like Fisher Broadcasting, which has launched 43 hyperlocal sites in Seattle that are fast becoming profitable, as well as leading revenue producers in email, video, promotions and paid search.  Wait ’til you see the final agenda.

OK, on to the startling things.  I believe that 2010 will see a clear divide between the local media companies that are crossing the gorge and those being left behind.  Positive growth in Internet revenues will be the delineator.  Those who continue to see declines will clearly have tied their Internet operations too closely to their legacy media companies or will have formulated products that don’t resonate with Main Street advertisers.  Other predictions:

Largest Local Online Advertising Companies, 2009

Largest Local Online Advertising Companies, 2009

1.  Newspapers rebound.  Look for a 2-4% increase in newspaper ad revenues next year.  Smaller papers might fare better.  Those who make the digital transition will see up to 20% of their total ad revenues coming from the Internet next year.  The Yahoo-newspaper partnerships will generate $200 million to $300 million in geo-targeted banner sales.

2.  Local Internet advertising grows 5-9% next year, making it harder than ever for many companies to ride whatever tide is left.

3.  Mobile advertising skyrockets (on a small base), but local ad buys remain short-term and experimental.

4.  Cable companies dive deeper into local Internet sales.  Look for acquisitions and partnerships like we saw with the Yellow Pages in the early to mid-1990s.

5.  Yellow Pages continue a precipitous decline, high single digits but perhaps double digits for some.  Meanwhile, their Internet revenues will grow to comprise one-fifth of ad revenues.

Predictions are no more than educated guesses, so I really didn’t want to spend too much time on speculation.  The recommendations are key to what I think you should be watching.  The largest local online advertising companies are interesting to observe, but the fastest-growing ones above $25 million in revenue are the ones worth studying — and copying.

I hope you can make it to our conference.  We’re going to spend a lot of time dissecting these companies and learning why local advertisers have become so enamored of what they’re offering.

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