There's been a lot of jabber lately about a "new norm." So, we turned to our monthly panel of SMBs to figure out what it might look like. This 14-page report postulates whether the future includes radio, newspapers, robots, going back to the office, advertising delivered to your doorstep, and the old, reliable postman. The survey encompassed 10 predictions. As it turns out, half of them have a fair chance of occurring within a dozen years. The full report is available to subscribers only. An executive summary is available for free.